Reduce Patient No-Shows by 70% with Legacy Edge’s AI-Powered Reminders

The No-Show Challenge: A Costly Problem

Missed appointments cost U.S. healthcare providers billions each year, with no-show rates ranging from 20% to 40% for many clinics. These gaps in care lead to lost revenue, wasted staff time, and poorer patient outcomes.

How Legacy Edge Cuts No-Shows by 70%: The Figures

40% Average Reduction: Practices using automated reminders like those in Legacy Edge report an average 40% drop in no-shows.
96% of Practices See Improvement: Nearly all clinics adopting automated reminders experience fewer missed appointments.
10% Monthly Attendance Increase: AI-driven scheduling boosts appointment attendance by 10% each month.
Case Study: Mayo Clinic’s automated reminder system cut no-shows by nearly 50%.

How It Works

Personalized Reminders: Legacy Edge sends tailored texts, emails, or calls based on appointment type and patient preference.
Predictive Analytics: AI models analyze patient history, demographics, and sentiment to forecast no-show risk and trigger targeted interventions.
Seamless Integration: Reminders sync with your EHR, automatically updating appointment status and freeing staff from manual follow-ups.
Flexible Timing: Reminders can be scheduled a week, a day, or even an hour before appointments to maximize effectiveness.

The Business Impact

Higher Revenue: More completed appointments mean increased billing and better resource utilization.
Operational Efficiency: Staff spend less time on the phone, more time on patient care.
Improved Patient Retention: Automated recall reminders keep patients engaged and returning for follow-up care.

Real-World Success

“We use reminder texts and emails set up for pre-appointments, and then patients are automatically rebooked 6 months out. With NexHealth, you set it and forget it.”
– Shaye, Falmouth Dentistry

Conclusion

Legacy Edge’s AI-driven reminders and predictive analytics empower healthcare practices to dramatically reduce no-shows, streamline operations, and deliver a modern patient experience. Ready to fill your schedule and boost your bottom line?